How to handle difficult people.

 To handle difficult conversations with challenging individuals:

  • Keep calm and logical, stimulating your left brain (the logical side).
  • Focus on the following key phrases to stay grounded:
    • Who you are: Remind yourself of your values and strengths.
    • Why are you here: Stay clear on your intentions.
    • What is the purpose of this conversation: Maintain focus on the goal:

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